Improve operational management and efficiency with a new IT service model

Accelerate operational maturity by leveraging a proven model. Managed Services enables an organization to function with fewer operational burdens, to improve service levels, and to focus on higher level business activities needed to build sustainable advantage.

Employing a consultative, holistic approach, we often start by asking a number of “big picture” questions: How is the business currently running? What are the business needs and goals? What technologies or platforms could be considered for value-adding potential? And, how would managed IT services be optimally deployed to maximize resources and advance the business?

What we uncover through thoughtful assessment dictates the solutions used, which may include network, compute, storage, backup, security, converged architectures, collaboration, cloud, project and engineering support, and more. The result? Outcomes like improved service levels and reduced costs — meaningful and tangible benefits for your unique enterprise.

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How would you use an extra 1,000 IT hours?
Learn about our Managed Services and how they’re helping IT leaders free up internal IT teams to focus on innovation.

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Managed Services include:

Managed Backup and Data Protection

When organizations rely on senior-level staff for backup administration, these individuals become unavailable for strategic business initiatives. Maintain strategic focus and stay in complete control of your assets with our expert remote backup managers.

Managed Cloud

Managed Cloud provides consistent connectivity, monitoring, administrative support, and incident response, while adhering to governance and compliance mandates.

Managed Monitoring

Let us maintain, tune, patch, and optimize tools for alerting and reporting in ways that inform and propel your business. With Managed Monitoring, you receive reliable and timely data for improved visibility into your operations.

Managed Private Infrastructure

Benefit from proactive management of your network, servers, storage, virtualization, and voice, with Managed Services for private infrastructure. Customize integration, access, and governance to suit your organization and needs.

Deliver maximum benefits to your business with Managed Services:

Reduce operational burden and free up resources for higher level activities.
Improve service levels and user experiences.
Get better visibility and feedback to support operational efficiency.
Maintain control and ownership of architecture and data.
Eliminate the learning curve as you address internal staff and skills shortages.
Gain flexibility with a customized and scalable solution set of Managed Services.

We are uniquely qualified to deliver this by:

Improving service levels through our award-winning OneCall service that solves complex data center issues.
Leveraging deep data center operational experience, including managing tens of thousands of assets in nearly 1,000 locations on six different continents.
Accelerating operations with automation tools and processes that can reduce operational procedures from hours to minutes.
Reducing costs to deliver 24/7 operations, preventing project overruns, and eliminating tool investments.

Results delivered for our clients

Receive critical, comprehensive information that drives direct business benefits

Get the in-depth knowledge, trending analysis, and detailed diagnostics you need to maximize your IT investments. CDCT Central encompasses managed monitoring for applications, networks, and the cloud, as well as patch and capacity management and StorageScape™ reporting.

Learn more about CDCT Central